FireHydrant teams allow you to quickly assign the right group of people to an incident from Slack or the FireHydrant UI. You can use teams to:
- Automatically assign on-call responders from your alerting provider to an incident
- Automatically assign teams based on various criteria, including impacted infrastructure, type of incident, and more
- Organize and see which team owns a service in your application stack.
To create and manage teams:
- Go to Settings > Teams.
- Click "+ Add team" on the right side of the page if creating, or directly click on the team whose settings you'd like to edit.
- Add/edit the team's name and (optionally) a description on the next page
- Next, add/edit members of the team. You can directly assign FireHydrant users to the team, or if you have an Alerting provider configured, you can select an on-call schedule/escalation policy to choose from. For each member/schedule, you can pick a role they should be assigned when the team gets pulled into the incident.
- (Optional) After creating and naming your team and assigning members, you can add/assign services in your catalog that the team manages and should respond to incidents for.
FireHydrant teams do not have to be exclusive service owners — we support having multiple teams that own or respond to the same services.
Once you have your teams configured, you can continue expanding your usage of FireHydrant:
Updated about 1 month ago