FireHydrant's Linear integration allows you to create issues and link them to incidents and follow-ups on FireHydrant. Once you've configured Linear, you will be able to:

  1. Automatically create Linear issues when incidents are declared in FireHydrant
  2. Create Follow-up items in Linear from FireHydrant
  3. Map additional fields from FireHydrant into Linear


  • Ensure you have Owner permissions. Only users with the Owner role can manage integrations in FireHydrant.
  • You'll need a service account/user with administrative permissions in Linear



FireHydrant will create and manage data as the user logged in to Linear during installation. FireHydrant recommends using a generic Linear service account rather than an individual named user to avoid problems if the named employee were to depart the organization.

Installing the integration

  1. Go to the Integrations page and search for the Asana tile.
Settings > Integration List > Search 'linear'

Settings > Integration List > Search 'linear'

  1. Once here, click the [ + ] button to kick off the OAuth flow between FireHydrant and Asana. You should see a screen that looks like this. If you need to switch which Linear workspace you're connecting, you can use the dropdown at the top left corner.

    FireHydrant permissions request

    FireHydrant permissions request

  2. Once you've authorized FireHydrant, you'll be returned to the integration page to see the new integration connected! 🙌

Configuring projects

Once FireHydrant has been authorized to Linear, you'll need to add projects in FireHydrant to link with Teams in Linear. This tells FireHydrant which Team(s) to create issues in and other important information like issue type.

This is a mandatory step for the integration to work.

  1. Click "+ Add project" near the bottom right on the Linear integration settings page.

    Adding a Linear project configuration

    Adding a Linear project configuration

  2. Select which Team/project to map in the modal and "Add project."

  3. On this next screen, you can map issue types and statuses for both incident tickets and Follow-ups.

    Mapping issue types and statuses for FireHydrant tickets

    Mapping issue types and statuses for FireHydrant tickets

Next Steps

Now that you've configured Linear, it's time to use it in your incident management: