Microsoft Teams Commands

🅱️

Beta

You're viewing documentation for beta features. These features may change functionality or be removed before the final release. You may also have to reach out to our Support team to get access to these features.

The FireHydrant Microsoft Teams bot allows your responders to conduct incidents from end to end without leaving their chat app. Microsoft Teams features 'Tabs,' a flexible web interface that can be added to any chat or channel. FireHydrant's bot introduces a Command Center tab, designed to mirror many of the capabilities of the FireHydrant web UI and provide a familiar interface.

Incident actions may be available through Tab UI, as direct commands typed into the incident channel's chat/posts, or both. All chat commands start with@FireHydrant.

General Actions

General actions are actions or commands you can run outside of an incident channel and are not contextually tied to a specific incident.

ActionCommandAvailable in Tab?
Add Bot Token@FireHydrant add bot token
Help/List Commands@FireHydrant help-
Login@FireHydrant login-
Logout@FireHydrant logout-
New Incident @FireHydrant new-
New Retroactive Incident@FireHydrant create-resolved-
Tutorial@FireHydrant tutorial-

Incident Actions

Incident actions must be taken within the context of an incident channel, whether as a chat command or using the attached Tab. We further split incident actions into multiple categories to make it easier to organize them.

Details and Updates

ActionCommandAvailable in Tab?
Edit Custom Fields-
Edit Incident Fields-
Environments
Functionalities
Services
@FireHydrant add service
@FireHydrant add functionality
@FireHydrant add environment
External Links (Add/Edit) @FireHydrant add external-link
Labels (Add/Edit)-
Related Incidents-
Resolve @FireHydrant resolve
Runbooks (Add/View)
Retry Runbook Steps
-
Starring Images- Go to message > ellipses > more actions > Star/Unstar message
Start Retro@FireHydrant start retro✅ (after resolved)
Status Pages @FireHydrant add status-page
Tags (Add/Edit) -
Summary (AI)@FireHydrant summary
Update@FireHydrant update

Personnel and Teams

ActionCommandAvailable in Tab?
Assign Role
Update Roles
@FireHydrant assign role
@FireHydrant update roles
Assign Team @FireHydrant assign team
On-Call Lookup (3rd-Party) @FireHydrant oncall-
On-Call Lookup (Signals) @FireHydrant signals-on-call-
Page@FireHydrant page-
Page a Functionality @FireHydrant page functionality-
Page a Service@FireHydrant page service-
Page a Team@FireHydrant page team-

Task Management

ActionCommandAvailable in Tab?
Follow-Ups (Add/Edit) @FireHydrant add follow-up
Tasks (Add/Edit) @FireHydrant add task
Task Lists (Add) -