Microsoft Teams Commands

The FireHydrant Microsoft Teams bot allows your responders to conduct incidents from end to end without leaving their chat app. Microsoft Teams features 'Tabs,' a flexible web interface that can be added to any chat or channel. FireHydrant's bot introduces a Command Center tab, designed to mirror many of the capabilities of the FireHydrant web UI and provide a familiar interface.

Incident actions may be available through Tab UI, as direct commands typed into the incident channel's chat/posts, or both. All chat commands start with@FireHydrant.

Non-Licensed Users

Non-licensed users (e.g., don't have FireHydrant accounts) by default cannot interact with the FireHydrant MS Teams bot. However, a licensed user can run @FireHydrant add bot token. This sets an API key for the bot, and this will allow non-licensed users to execute only a basic subset of commands like new or help. For more information, see Enabling non-licensed users to declare incidents.

General Actions

General actions are actions or commands you can run outside of an incident channel and are not contextually tied to a specific incident.

Incident Actions

Incident actions must be taken within the context of an incident channel, whether as a chat command or using the attached Tab. We further split incident actions into multiple categories to make it easier to organize them.

Currently, no incident actions can be run by unlicensed users.

Details and Updates

Personnel and Teams

Task Management