AI-Powered Incident Management

FireHydrant’s AI assistant functionality is designed to enhance how you handle incidents, making every step from detection to retrospective faster, more intuitive, and less cumbersome.

Features at a Glance

Dive into incidents with AI-generated summaries that provide a clear, concise overview of the situation. Perfect for bringing new responders up to speed in no time.

Never miss a beat, even if you join late. Our AI captures essential Zoom chat insights, ensuring you're always in the loop.

🔗 AI-Suggested Incidents

FireHydrant's Copilot proactively compares ongoing incidents to your existing and previous incidents and makes suggestions in the Command Center and Slack. These suggestions are continually updated as your incident moves along, allowing your teams to browse previous incidents that may be similar or related.

You can just skip the post-incident admin and move straight to valuable discussions with AI-prepared retrospective drafts, including suggested follow-ups.

Overcome update anxiety with AI-suggested drafts tailored for both internal and public audiences, ensuring clear, appropriate communication.

Embracing AI with Confidence

At FireHydrant, we believe in harnessing the power of AI while upholding the highest standards of privacy and data integrity. Our AI functionality is designed with a privacy-first approach, ensuring your data remains secure and under your control at all times. Choose which features to enable and rest assured that our trusted AI partners meet our rigorous security criteria.

Getting Started

AI Settings page

AI Settings page

Ready to revolutionize your incident management process? Here's how to enable AI features and start enjoying a more streamlined, efficient workflow:

  1. Enable AI Features: Head to AI settings to enable our AI tooling globally in your account. The top-most button will enable or disable across your entire organization, and once enabled, individual settings for specific features can be configured below.
  2. Dive In: Start using the AI features in your next incident and experience the difference in speed, efficiency, and ease of management.

We're Just Getting Started

This is only the beginning. We're continuously exploring new ways to enrich your incident management experience with AI. Stay tuned for more innovative features designed to make your life easier and your response times faster.

Have questions or ideas? We'd love to hear from you. Reach out to us directly at [email protected].