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Getting Started
What is FireHydrant?
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Quickstart Guides
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Slack Responder Guide
MS Teams Responder Guide
Web UI Responder Guide
Running a Fire Drill
Contacting Support
Signals
Getting Started
Introduction to Signals
Configuring Event Sources
On-Call Schedules
Escalation Policies
Alerts & Alert Triggers
Creating Incidents from Alerts
Notification Preferences
Migrating Teams from PagerDuty or Opsgenie
Alert Visualization
Alert Deduplication
Advanced Features & Guides
Migrating On-Call Rotations to Overrides
Alert Grouping
Events Data Model
Global Notification Policy
Live Call Routing
Migration Tool
Mobile Application
On-Call Schedule Best Practices
Noisy Alerts
Round Robin Targeting
Team Support Hours
Webhook Alert Targets
Heartbeat Monitoring
Event Sources
Generic Webhook Event Source
Alertmanager Event Source
AWS CloudWatch Event Source
Chronosphere Event Source
CircleCI Event Source
Cloudflare Event Source
Custom Event Source
Datadog Event Source
Dynatrace Event Source
Email Event Source
GCP Service Health Event Source
Google Cloud Stackdriver Event Source
Grafana Event Source
Honeycomb Event Source
Microsoft Azure Monitor Event Source
MongoDB Atlas Event Source
PagerDuty Event Source
Pingdom Event Source
Sentry Event Source
SignalFX Event Source
Site24x7 Event Source
StatusCake Event Source
Statuspage.io Event Source
FireHydrant AI Copilot
AI-Powered Incident Management
AI-Powered Incident Summaries
AI Meeting Transcription
AI-Drafted Retrospectives
AI-Drafted Status Page Updates
AI Security Practices
Triage Channels in Slack
Incidents
Declare and Respond
The Command Center
Incident Timeline
Incident Milestones & Lifecycle Phases
Starting Incidents
Adding Responders
Watched Incident Notifications
On-Call Paging and Lookup
Managing Tasks
Managing Follow-Ups
Internal Status Pages
External Status Pages
Posting Updates
Triggering Runbooks
Linking Alerts to Incidents
Impacted Components
Adding External Links
Attaching Support Tickets
Related Incidents
Resolving Incidents
Archiving Incidents
Reopening Incidents
Retroactive Incidents
Private Incidents
Scheduled Maintenances
Retrospectives
Intro to Retrospectives
Retrospective Templates
Conducting Retrospectives
Preview & Export Retrospectives
Configuring Incidents
Incident Fields
Custom Fields
Custom Milestones and Metrics
Incident Labels
Incident Roles
Incident Tags
Incident Types
Service Catalog Conditions
Severities and Priorities
Severity Matrix
Status Templates
Ticketing Settings
Other Incident Settings
Runbooks
Intro to Runbooks
Runbook Conditions
Runbook Testing
Runbook Best Practices
Tutorial Runbooks
Runbook Steps
Asana
Create an Asana Task
Confluence
Export Incident Retrospective Template(s) to Confluence
Export Retrospective to Confluence
FireHydrant
Add a Retrospective
Add Incident Impacts
Add Labels to Incident
Add Task List
Assign a Role
Assign a Team
Attach a Runbook
Auto-Add Functionalities Related to Service
Auto-Add Services Related to Functionality
Create an Incident Ticket
Freeform Text
Page people via Signals
Page Responding Teams for Impacted Services/Functionalities
Resolve Linked Alerts
Script
Send an Email Notification
Send a Webhook
Update Incident Details
FireHydrant Status Page
Publish to Status Page (FireHydrant)
Freshservice
Create a Freshservice Ticket
Giphy
Post a GIF From Giphy
Google
Create a Google Calendar Event
Create a Google Meet
Export Incident Retrospective Template(s) to Google Docs
Export Retrospective to Google Docs
Jira Cloud/Server
Add Comment to Incident Ticket
Create a Follow-Up Jira Cloud Issue
Create a Jira Issue
Linear
Create a Linear Issue
Microsoft Teams
Create Microsoft Teams Group Chat
Create Microsoft Teams Incident Channel
Create Microsoft Teams Meeting (Event)
Invite Users to MS Teams Group Chat
Notify Microsoft Teams Channel
Notify Microsoft Teams Channel w/ Custom Message
Notify Microsoft Teams Incident Channel w/ Custom Message
Opsgenie
Create Opsgenie Incident
PagerDuty
Create PagerDuty Incident
ServiceNow
Create a ServiceNow Incident
Create a ServiceNow Work Note
Shortcut
Create a Shortcut Issue
Slack
Add a Bookmark to Slack Incident Channel
Archive Slack Incident Channel
Create or rename Incident Slack channel
Invite to Slack Incident Channel
Notify Slack Channel
Notify Slack Channel w/ Custom Message
Notify Slack Incident Channel w/ Custom Message
Statuspage.io (Atlassian)
Create a Statuspage.io Incident
Update a Statuspage.io Incident
VictorOps (Splunk On-Call)
Create VictorOps (Splunk On-Call) Incident
Webex
Create a Webex Meeting
Zoom
Create a Zoom Meeting
End Linked Zoom Meetings
Invite Scribe to Zoom Meeting
Inspirations
Notify Slack when a new AI Summary is generated
Analytics
Analytics Basics
MTTx Analytics
Incidents and Impact
Resources and Tasks
Alerting Analytics
Exporting Data
Other Analytics
Catalog
Intro to Catalog
Catalog Basics
Import and Link Components
Associating Teams
Service Dependencies
Readiness Checklists
Advanced Configuration
Auto-Alerting Services and Teams
Automatic Service Ingestion
Change Events
Status Pages (FireHydrant)
Overview
Setup and Configuration
Usage
Managing Subscribers
Authenticated Status Pages
Microsoft Entra for Status Pages
Google Auth for Status Pages
Okta for Status Pages
Integrations
Integrations Overview
Alerting & Monitoring
Alertmanager
BugSnag
Datadog
Honeycomb
New Relic
Opsgenie
PagerDuty
Splunk On-Call (VictorOps)
Alert Routing
Linking On-Call Schedules to Teams
Messaging
Microsoft Teams
Slack
Emoji Actions (AKA: Quick Declare)
Signals Shift Notifications
Command Extensions
Retrospectives
Confluence Cloud
Google Docs
Service Catalog & Change Events
Backstage
Cortex
GitHub
ServiceNow CMDB
Ticketing
Asana
Freshservice
Jira Cloud
Jira Server (On-Premise)
Jira Field Mapping
Linear
ServiceNow
ServiceNow Business Rules
ServiceNow Field Mapping
Shortcut
Zendesk
Video Conferencing
Google Calendar
Google Meet
Webex
Zoom
Other
Atlassian Statuspage
Checkly
FireHydrant CLI (fhcli)
Terraform
Webhooks
Administration
API Keys
Audit Logs
Miscellaneous Settings
Organizations
Private Incident Access
Profile Settings
Role-Based Access Controls (RBAC)
SCIM Configuration
SSO with SAML
Secrets
Team Management
User Administration
Closing Accounts
Support Portal Migration FAQ
Migrate user email address and SSO with SCIM
Reference
Acronyms and Glossary
Common Expression Language (CEL)
IP and Domain-Based Restrictions
Markdown Support
Microsoft Teams Commands
Slack Commands
Template Variables
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